Canadian Cottage Holidays - Privacy policy

Canadian Cottage Holidays is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to Canadian Cottage Holidays.com; it does not apply to other online or offline Canadian Cottage Holidays sites, products or services. Please read the complete Canadian Cottage Holidays.com privacy statement.

Collection of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, joining a limited-access premium site, signing up for an event or training, or when purchasing and/or registering Canadian Cottage Holidays products and/or services. Personal information collected by Canadian Cottage Holidays often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

For example: If you choose a service or transaction that requires payment, such as making a purchase of a product or service, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.

Canadian Cottage Holidays also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Canadian Cottage Holidays website.

Canadian Cottage Holidays also collects information about which pages our customers visit within the Canadian Cottage Holidays website. This site visitation data is identified only by a unique ID number, and it is never linked with personal information unless a user consents as described below.

Use of your Personal Information
We use your personal information for the following purposes:

To ensure our site is relevant to your needs.
To deliver services, such as newsletters, events, training or software, that you request or purchase.
To help us create and publish content most relevant to you.
To alert you to product upgrades, special offers, updated information and other new services from Canadian Cottage Holidays, if you so request.
To allow you access to limited-entry areas of our site as appropriate.

We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of Canadian Cottage Holidays, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won't merge your personal information with site-visitation data.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Canadian Cottage Holidays may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Canadian Cottage Holidays or the site; (b) protect and defend the rights or property of Canadian Cottage Holidays and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of Canadian Cottage Holidays employees, users of Canadian Cottage Holidays products or services, or members of the public.

Your information may be stored and processed in Canada or any other country in which Canadian Cottage Holidays or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Control of your Personal Information
When you register, or otherwise give us personal information, Canadian Cottage Holidays will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Canadian Cottage Holidays may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current.

If you register on a Canadian Cottage Holidays, you can review and edit your personal information at the Profile Center. You will be asked to enter your Cottage Holidays Unique Cottage Number and password before viewing and updating your personal information.

At the Profile Center you can view and edit personal information you have already given us at Canadian Cottage Holidays. You can also purchase and extend Canadian Cottage Holidays products or services.

Security of your Personal Information
Canadian Cottage Holidays is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Protection of Children's Personal Information
Canadian Cottage Holidays is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies
When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

If you choose to not have your browser accept cookies from the Canadian Cottage Holidays Web site, you will be able to view the text on the screens, however you will not be able to log in to the cottage administration system.

Enforcement of this Privacy Statement
If you have questions regarding this statement, you should contact Canadian Cottage Holidays by e-mail (info@cottageholidays.ca).

Changes to this Statement
Canadian Cottage Holidays will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement.

Contact Information
Canadian Cottage Holidays welcomes your comments regarding this privacy statement, please contact us by e-mail, or postal mail. (http://www.cottageholidays.ca/contact.php)